Dollar Tree in Devine, TX Open now

Reviews about Dollar Tree

• ★ ☆ ☆ ☆ ☆

  July 11, 2020, by Laura M
  If I could give a Zero I would. The "manager" Leticia ( i used air quotes because she didnt act like a manager) As we approached the checkout line to pay for our items we selected she stated "you are paying for this" holding up a pack that holds 2 slinky toys inside. I was puzzled by her statement. She then said that my nephew (who is 20) has stolen the other one and put it in his pocket. He then without hesitation emptied his pocket with nothing to be found. She then states everything is on surveillance. I am livid at this point but keeping my composure. The way she handled the situation was so unprofessional and uncessary. She wasted my time and the customers that stood in line behind us. She threatened to involve the "law" which i told her if she felt necessary she could. She would not give me her boss's name and or number. I am very disappointed on how she treated us on our visit. I had two children present with me who where scared and in tears asking in the car ride home why she was so mean to us. My point in all this is this the manager lacked mannerisms to confront a customer on issue that happens everywhere but in this case she was wrong and proven wrong when she started her accusations there is a far better way she couldve handled this. There was no apology for when she was proven wrong instead she continued with her proud venture. On our car ride home my niece (8yrs) and nephew( 5yrs) told me she was following us the entire time making them feel uncomfortable. I hate thinking that this is possibly could be racial profiling issue. Seeing as she felt the need to follow my nephew (20 yearold black male) in a DOLLAR TREE. I called the store in hopes that someone with professionalism would answer the phone but it was her who answered and wouldn't give me name who i was speaking with and again stated "i don't know why you are making such a big deal". I again asked for information to file a complaint and nothing.